The day before or as little as 2 hours before.
Yes, you will receive a text message confirming your appointment on the day you make the appointment as well as the day of your appointment.
10 minutes prior to your scheduled appointment.
We can reschedule you for another time. If it is a colour, perm, or smoothing treatment, a 24 hour notice would be appreciated.
We will try our best to accommodate.
Never, We are PCI compliant. Phone numbers are for reminding you of an appointment, only. Emails are collected for reward balance information.
Please consult with your stylist.
Every 4 to 6 weeks.
3 to 4 weeks before roots (new growth) start to show. Highlights last longer, consult with your stylist.
Yes, a consultation is always free.
Minimum 20% is highly recommend. Stylists & their families livelihood depends on your generosity.